Among so many outlet in Malaysia, I had chosen outlet which located at F28, Alpha Angle Shopping Centre, Jalan R1, Seksyen 1, Wangsa Maju, 53300 Kuala Lumpur. By doing my research topic, I had done some observations at the outlet which located in Wangsa Maju.
Research question is ''How Was the Customer Satisfy with Secret Recipe?".
While the research objective of my topic is ''To Determine Level of Customer Satisfaction in Secret Recipe". To prevent myself from missing any activities done by customers at Secret Recipe, I had asking for permission to record about 10 videos.
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